These Terms and Conditions (“Terms”) govern your access to and use of the website sunmoonjewellery-bydimple.shop and the “Sun Moon Jewellery by Dimple” brand (together, “the Website”), operated by Yogeeta Enterprises (“we”, “us”, “our”). By accessing the Website, browsing our products, creating an account, or placing an order, you (“User”, “you”, “your”) agree to be bound by these Terms, along with our Privacy Policy, Return Policy and Delivery Policy, each of which is incorporated by reference. If you do not agree with any part of these Terms, please do not use the Website.
1. Eligibility
By using this Website, you confirm that you are at least 18 years of age, or are accessing the Website under the supervision of a parent or legal guardian. You further confirm that you have the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.
2. Account Registration
- You may browse the Website without registering, but an account is required to place orders, track order history, and save addresses.
- You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
- You agree to provide accurate, current and complete information at the time of registration and checkout, and to update it as needed.
- We reserve the right to suspend or terminate accounts that provide false information or are used in violation of these Terms.
3. Products, Descriptions and Pricing
- We make every effort to display product images, descriptions, materials and sizing as accurately as possible; however, actual colour or finish may vary slightly due to photography, lighting or screen settings.
- All prices listed on the Website are in the currency shown at checkout and are inclusive or exclusive of applicable taxes as indicated on the product/checkout page.
- We reserve the right to modify prices, introduce new products, or discontinue existing products at any time without prior notice.
- In the event a product is mispriced due to a technical or typographical error, we reserve the right to cancel the order and refund any amount paid.
4. Orders and Order Acceptance
- Placing an order on the Website constitutes an offer to purchase, which we may accept or decline at our discretion.
- An order is confirmed only upon receipt of an order confirmation from us (via email, SMS or WhatsApp); this does not guarantee product availability.
- We reserve the right to cancel or refuse any order, including in cases of suspected fraud, unauthorised or illegal activity, stock unavailability, or errors in product or pricing information.
- For customised or made-to-order jewellery, order changes or cancellations may not be possible once production has commenced; specific terms will be communicated at the time of order.
5. Payments
- Payments may be made through the payment methods listed at checkout, including UPI, credit/debit cards, net banking, and cash-on-delivery (COD) where available.
- All online payments are processed through secure third-party payment gateways; we do not store your complete card or banking credentials.
- In case of a failed transaction where the amount is debited from your account, any applicable refund will be processed as per our Return Policy and the payment gateway’s/bank’s timelines.
6. Shipping and Delivery
Shipping timelines, charges and coverage areas are set out in our Delivery Policy. While we make reasonable efforts to dispatch and deliver orders within the estimated timeframe, delays may occur due to courier constraints, weather, regional restrictions or other circumstances beyond our control. Risk in the goods passes to you upon delivery to the address provided at checkout.
7. Returns, Exchanges and Refunds
Returns, exchanges and refunds are governed by our Return Policy, available on the Website. Jewellery items showing signs of use, damage caused after delivery, or falling outside the eligible return window may not be accepted for return, except where required under applicable consumer protection law.
8. Intellectual Property
- All content on the Website — including the Sun Moon Jewellery by Dimple name and logo, product photography, descriptions, graphics, layout and design — is the property of Yogeeta Enterprises or its licensors and is protected under applicable Indian copyright, trademark and intellectual property laws.
- You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on the Website without our prior written consent.
9. User Conduct
You agree not to:
- Use the Website for any unlawful purpose or in violation of these Terms
- Upload or transmit any content that is defamatory, obscene, infringing, or harmful
- Attempt to gain unauthorised access to the Website, its servers, or any connected systems
- Use any automated means (bots, scrapers) to access or extract data from the Website without permission
- Engage in fraudulent transactions or misuse promotional offers, discount codes or coupons
10. Reviews and User-Generated Content
If you submit reviews, testimonials, photos or other content to the Website or our social media pages, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce and display such content for marketing and promotional purposes. You confirm that any content you submit is your own original work and does not infringe any third-party rights.
11. Third-Party Links and Services
The Website may contain links to third-party websites or services (such as social media platforms or payment gateways) that are not owned or controlled by us. We are not responsible for the content, privacy practices or terms of any third-party website, and your use of such services is at your own risk.
12. Limitation of Liability
To the maximum extent permitted under applicable law, Yogeeta Enterprises shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the Website or products purchased, including but not limited to loss of data, loss of profits, or delays in delivery caused by circumstances beyond our reasonable control. Our total liability in relation to any order shall not exceed the amount paid by you for that order.
13. Indemnity
You agree to indemnify and hold harmless Yogeeta Enterprises, its owners, employees and affiliates from any claims, damages, liabilities or expenses arising out of your breach of these Terms, misuse of the Website, or violation of any applicable law or third-party rights.
14. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian data protection laws. Please review the Privacy Policy for details.
15. Force Majeure
We shall not be held responsible for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including natural disasters, strikes, government restrictions, courier disruptions, pandemics, or technical failures of third-party service providers.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts at Mumbai, Maharashtra.
17. Changes to these Terms
We reserve the right to modify or update these Terms at any time without prior notice. The updated Terms will be posted on this page with a revised “Effective Date”. Your continued use of the Website following any changes constitutes acceptance of the revised Terms.
18. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Yogeeta Enterprises
A-104, Vijay CHSL,
Chincholi Bunder Link Road, Malad West,
Mumbai – 400064, Maharashtra, India
Phone: +91-7045554973 / +91-9967554973
Email: support@sunmoonjewellery-bydimple.shop
Website: https://sunmoonjewellery-bydimple.shop