Sun Moon Jewellery by Dimple
PRIVACY POLICY
Effective Date: 7 August 2026
Yogeeta Enterprises, operating the website sunmoonjewellery-bydimple.shop and the brand “Sun Moon Jewellery by Dimple” (“we”, “us”, “our”, “the Website”), is committed to protecting the privacy and personal data of every visitor and customer (“you”, “User”, “Data Principal”) who accesses or transacts on this Website. This Privacy Policy explains what personal data we collect, why we collect it, how we use, store, share and protect it, and the rights available to you under applicable Indian law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and rules framed thereunder, the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
By accessing or using this Website, placing an order, creating an account, or otherwise submitting your personal data to us, you consent to the collection, use, storage and disclosure of your personal data as described in this Policy. If you do not agree with this Policy, please do not use the Website.
1. Definitions
- “Personal Data” means any data about an individual who is identifiable by or in relation to such data, in line with the DPDP Act, 2023.
- “Data Fiduciary” means Yogeeta Enterprises, which determines the purpose and means of processing your Personal Data.
- “Data Principal” means the individual to whom the Personal Data relates, i.e., you.
- “Processing” means the entire cycle of operations performed on Personal Data, including collection, storage, use, sharing and erasure.
- “Consent” means the free, specific, informed and unambiguous indication of your agreement to the processing of your Personal Data.
2. Information We Collect
2.1 Information you provide directly
- Full name, email address and mobile/contact number
- Billing and shipping address
- Account login credentials (username and password) when you register on the Website
- Order details — products purchased, order value, size/customisation preferences
- Messages sent through our Contact Us form or WhatsApp chat
- Payment-related information (see Section 5 — Payments)
2.2 Information collected automatically
- IP address, browser type, device type and operating system
- Pages visited, time spent, referring/exit pages, and click behaviour
- Cookies and similar tracking technologies (see Section 6 — Cookies)
2.3 Information from third parties
Where you interact with us through Facebook, Instagram, WhatsApp or a payment gateway, we may receive limited profile or transaction information from that platform, subject to your privacy settings on that platform.
3. Purpose and Legal Basis of Processing
We process your Personal Data only for specified, lawful purposes and on the basis of your consent, or as necessary to perform a contract with you, or to comply with a legal obligation, as permitted under the DPDP Act, 2023. These purposes include:
- Processing, confirming, packing and delivering your jewellery orders
- Creating and managing your Website account and order history
- Communicating order status, invoices, offers and support responses via email, SMS, call or WhatsApp
- Processing payments and refunds securely through our payment partners
- Responding to enquiries submitted via the Contact Us form
- Improving Website performance, product range and user experience
- Preventing fraud, abuse and unauthorised transactions
- Complying with applicable tax, accounting and legal obligations
4. Sharing and Disclosure of Personal Data
We do not sell or rent your Personal Data. We may share it only with:
- Payment gateway providers, strictly to process your payment securely
- Courier and logistics partners, to deliver your order to the address you provide
- WhatsApp Business / messaging service providers, to communicate with you where you initiate or consent to such contact
- IT, hosting and website-maintenance service providers who process data on our behalf under confidentiality obligations
- Government authorities or law-enforcement agencies, where required under applicable law or a valid legal order
Any third party with whom we share Personal Data is contractually or legally bound to use it only for the purpose for which it was shared and to apply reasonable security safeguards.
5. Payments
All online payments on this Website are processed through secure, PCI-DSS compliant third-party payment gateways. We do not store your complete card, UPI or net-banking credentials on our servers. Cash-on-delivery (COD) orders, where offered, involve only the information necessary to complete delivery and collection.
6. Cookies and Tracking Technologies
Like most WooCommerce/WordPress-powered websites, we use cookies and similar technologies to operate the shopping cart, remember your login, and analyse Website traffic. Cookies used on this Website may include:
- Essential cookies — required for cart, checkout and account functionality
- Preference cookies — remember your settings and choices
- Analytics cookies — help us understand how visitors use the Website
You can disable cookies through your browser settings; however, some parts of the Website (such as the cart and checkout) may not function correctly if you do so.
7. Data Storage, Security and Retention
We implement reasonable technical and organisational security safeguards — including secure hosting, restricted access, and encrypted payment processing — to protect your Personal Data against unauthorised access, alteration, disclosure or destruction, in line with the reasonable security practices prescribed under the IT Act, 2000 and applicable DPDP Rules.
We retain your Personal Data only for as long as necessary to fulfil the purposes described in this Policy, or as required to comply with legal, accounting or tax obligations, after which it is securely deleted or anonymised.
In the unlikely event of a personal data breach that is likely to affect you, we will notify the Data Protection Board of India and affected Data Principals as required under the DPDP Act, 2023.
8. Your Rights as a Data Principal
Under the DPDP Act, 2023, you have the following rights in relation to your Personal Data, which you may exercise by writing to our Grievance Officer (Section 11):
- Right to access a summary of your Personal Data being processed and the processing activities undertaken
- Right to correction and updating of inaccurate or incomplete Personal Data
- Right to erasure of Personal Data that is no longer necessary for the purpose it was collected, subject to legal retention requirements
- Right to withdraw consent at any time, as easily as it was given (withdrawal does not affect the lawfulness of processing prior to withdrawal)
- Right to nominate another individual to exercise these rights on your behalf in the event of death or incapacity
- Right to grievance redressal in relation to the processing of your Personal Data
9. Children’s Data
This Website is intended for use by individuals who are 18 years of age or older. We do not knowingly collect Personal Data from children. If we become aware that a child’s Personal Data has been collected without verifiable parental/guardian consent, we will take steps to delete such data promptly.
10. Cross-Border Transfer of Data
Where our service providers (such as hosting or payment infrastructure) process data outside India, such transfers are made only to jurisdictions and entities providing adequate safeguards, consistent with the DPDP Act, 2023 and rules notified by the Central Government from time to time.
11. Grievance Officer
In accordance with the Information Technology Act, 2000, the IT (Intermediary Guidelines) Rules, and the DPDP Act, 2023, the contact details of the Grievance Officer are as follows:
Business Name: Yogeeta Enterprises
Address: A-104, Vijay CHSL, Chincholi Bunder Link Road, Malad West, Mumbai – 400064, Maharashtra, India
Phone: +91-7045554973 / +91-9967554973
Email: support@sunmoonjewellery-bydimple.shop
We will acknowledge and address grievances within the timelines prescribed under applicable Indian law.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. The updated version will be posted on this page with a revised “Effective Date”. We encourage you to review this Policy periodically.
13. Contact Us
For any questions, concerns or requests regarding this Privacy Policy or your Personal Data, please reach out to us:
Yogeeta Enterprises
A-104, Vijay CHSL,
Chincholi Bunder Link Road, Malad West,
Mumbai – 400064, Maharashtra, India
Phone: +91-7045554973 / +91-9967554973
Email: support@sunmoonjewellery-bydimple.shop
Website: https://sunmoonjewellery-bydimple.shop